What is Errors and Omissions (E&O) insurance?

Created by Kelly Knudsen, Modified on Fri, 19 Jan at 9:45 PM by Kelly Knudsen

E&O insurance, or Errors and Omissions insurance, is a type of professional liability insurance that provides coverage for claims made against professionals or companies arising from alleged errors, mistakes, negligence, or omissions in the services or advice they provide. It is designed to protect individuals or businesses that offer professional services from financial losses resulting from legal actions taken by clients or third parties who claim to have suffered harm due to the professional's actions or failure to act.


Here are key points to understand about E&O insurance:


  1. Coverage Scope: E&O insurance covers claims related to professional negligence, errors, mistakes, or omissions in the services provided by professionals. It typically applies to a wide range of professions, such as doctors, lawyers, accountants, consultants, architects, engineers, insurance agents, real estate agents, and other professionals who provide advice, expertise, or specialized services.
  2. Professional Liability Protection: E&O insurance protects professionals from the financial consequences of claims or lawsuits alleging professional negligence or failure to meet the expected standard of care. It covers legal defense costs, settlements, judgments, or damages awarded to claimants, up to the policy limit.
  3. Legal Expenses: E&O insurance covers legal defense costs, including attorney fees, court expenses, expert witness fees, and other associated costs incurred in defending against claims. This coverage helps professionals navigate the legal process and provides financial support for their defense.
  4. Professional Errors and Negligence: E&O insurance addresses claims arising from professional errors, mistakes, or negligence that result in financial loss, harm, or damages to clients or third parties. Examples can include providing incorrect advice, failing to deliver promised services, breaching professional duties, mismanaging client funds, or making errors in documentation or contracts.
  5. Risk Mitigation and Client Confidence: E&O insurance plays a crucial role in risk management and client confidence. It demonstrates that professionals take responsibility for their work and have financial safeguards in place in case mistakes or errors occur. It helps build trust with clients and provides reassurance that professionals have a safety net to cover potential losses resulting from their services.
  6. Policy Limit and Coverage Options: E&O insurance policies have coverage limits, representing the maximum amount the insurance company will pay for covered claims. The policy limit can vary based on the nature of the profession, the size of the business, and the potential risks involved. Coverage options may include defense costs, settlements, judgments, or damages, subject to policy terms and conditions.


It is important for professionals to consult with insurance professionals or brokers specializing in E&O insurance to understand the specific coverage terms, exclusions, and limitations of the policy. They can help assess the insurance needs based on the nature of the profession, the level of risk exposure, and the specific requirements of the industry.


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